Fulfilment

Kovant fulfils every order to its promised date.
It commits against real availability, then allocates, releases and tracks the order to delivery. Anything that cannot be met is escalated before it reaches the customer.
Promising and allocation

Agents commit delivery dates against real availability rather than a standard lead time.
Agents allocate stock across competing orders using your priority rules.
Agents reallocate when supply moves, and escalate every order that is no longer achievable.
Picking and shipping
Agents sequence each pick run against order priority, zone constraints and congestion.
Agents group orders into waves that balance carrier deadlines, cart capacity and picker availability.
Agents reassign slots as item velocity changes, rather than waiting for a quarterly re-slot.

Production release

Agents release and sequence production orders against capacity, material availability and the promised date.
Agents resequence when a constraint appears, instead of holding the original plan.
Agents escalate when the date can no longer be met from production.
Frequently asked questions
The agent knows before the customer. It reallocates where supply allows and otherwise escalates the order to a named owner with the options laid out, so the customer hears from you first.
They decide within the limits set by your team. An expedite that pays for itself against your rules is taken and enters the record. One that does not is escalated rather than defaulted to, so margin is a decision and not a habit.
The first operation goes live in weeks, on your own data. You start with one lane, prove it against your own numbers, then add the next.
See it running on your own operation.